The Unburdened Woman
Last updated: 11 September 2026
This policy applies to digital products purchased from The Unburdened Woman, including Stop Saying Yes When You Mean No and its included bonus resources.
Digital products
Digital products are delivered electronically after a successful payment. Once access to a downloadable product has been provided, the purchase is final. We do not offer refunds for change of mind, lack of use, accidental purchase, or failure to read the product description before buying.
We do not accept returns of downloaded files. Nothing in this policy removes a consumer right or remedy that cannot legally be excluded.
When we may provide a refund or replacement
Please contact us if:
- you were charged more than once for the same order;
- you paid successfully but did not receive access to the product;
- a file is missing, corrupted, or cannot be opened after reasonable troubleshooting; or
- the product delivered does not materially match the written offer shown at checkout.
Our first remedy for a delivery problem is to provide a replacement file, restore access, or correct the delivery problem. A refund is not offered as a general remedy and will be considered only where required by applicable law or in the case of a verified duplicate charge.
How to contact us
Email theunburdenedwoman@gmail.com using the email address connected to your order. Include your order number or Paystack transaction reference and briefly describe the problem. Do not send passwords, payment-card details, or secret account credentials.
Refund position
We do not offer general refunds for digital products after access has been provided. If a refund is legally required or a duplicate charge is verified, it will be processed through the original payment route where possible. Processing time depends on the payment provider and the customer's bank.
This policy should be read together with our Terms of Use and Privacy Policy.